eCommerce

With m-pathy you will achieve measurable success for your online shop. With our help you can find the relevant factors that cause hurdles to your customers, increase your Conversion Rate and gain actionable recommendations and insights from our Usability Experts to optimize and create the best all-round User Experience for your customers

m-pathy Use Case Branche Handel Beispiel cyberport
Increase your Checkout Conversion
Increase your Checkout Conversion
Discover and resolve reasons for abandonments
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Which part of abandonments is caused by confusing forms, ambiguous error messages or even technical problems? Observe different reasons for abandonments based on the customer segment (e.g. new and existing clients).
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Improve your search function
Improve your search function
Direct search connects the need of your users with your products
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A good search is a crucial factor for the quality of an online shop. Learn, among other things, what subjects users are looking for, when they get a zero result page and which struggles they are facing when using the search.
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Tap your full sales potential
Tap your full sales potential
Present your product in an optimal way
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With interactional data you are able to analyze the usage of product galleries and filter options. With m-pathy can you derive the most important criteria that influence the buying decision of your users.
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Optimize your navigation concept
Optimize your navigation concept
Capture in detail how your users navigate in your shop.
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m-pathy shows which entry points are used and which are ignored. Learn which customer journeys different user groups are using on your website to develop fitted navigation concepts and address them targeted.
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Our clients in the eCommerce sector

We at Wein & Vinos have been very impressed by the professionalism and expertise of our contact person at m-pathy. The results of the checkout analysis and the integrated dropout survey have helped us to discover some errors in the system and to identify several opportunities for improvement. The optimization proposals from m-pathy, which emerged from the analysis have been clearly stated and show the high degree to which m-pathy is familiar with the subject of consumer behavior in e-commerce.
Dana Freund - eCommerce Manager bei Wein & Vinos
Case Study Orange
Download Case Study

Your contact for the eCommerce sector

Martin Wunderwald
Senior Product Consultant
+49 351 501415-17
martin.wunderwald@m-pathy.com
We are happy to talk with you about current projects or to demonstrate our solution. Please enter your contact data and we will get in touch with you immediately.