An ideal process design helps to reach a comprehensive customer journey which in turn raises the attractiveness of your website. Learn where problems occur in the comparatively long listing process and if all features (e.g. picture upload) are found and understood by the user.
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Your result pages have to show the most important product information and display the right buying incentives for your users. Learn which elements are grabbing the attention of your users and if your current design creates the best customer journey.
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Make contact opportunities easy
Eliminate problems during the communication of buyer and seller.
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The goal is to connect buyer and seller. With m-pathy you are able to figure out if your users are actually finding and using the right contact opportunities with the seller. With the help of the form analysis you see at one glance how your users do interact with each form field.
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The mobile usage context is different. It often requires to emphasize alternative feature sets and to implement adapted interface patterns. m-pathy visualizes if the requirements for mobile users are covered by the current design and if all interface elements are understood and provide the best user experience.
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