User Feedback without Limits

Onsite-Surveys with m-pathy UX Survey deliver relevant results:  With highly flexible trigger events, individual questionnaire design and user videos.

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Onsite-Survey

Onsite Surveys on Desktop, Tablet & Smartphone
Onsite Surveys on Desktop, Tablet & Smartphone
Customize and design a highly variable questionnaire.
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Comprehensible answers
Comprehensible answers
Combination of recordings and answers - Easily comprehensible through single sessions replay.
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Freely definable triggers
Freely definable triggers
Surveys can be targeted to specific user groups or shown based on user behavior.
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Highly variable questionnaire design
Highly variable questionnaire design
Include scale & affect grid - In your design and with any possible filter combination.
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Highly flexible triggers

You can precisely define in which situations and to which user groups the survey should appear.

Some examples:

  • Abandonment or intention of a process

  • Displaying only to new or existing customers

  • Displaying only if certain elements appear in the visible area

 

Test m-pathy Survey now

Example of two different abandonment survey: Desktop users on schild.ch and mobile users on süddeutsche.de

Segment user session by questionaire anwers

All interactions can be filtered by specific answer patterns. This way you can e.g. analyse all users reporting technical problems and watch the connected user videos or you can generate clicks maps for all users who answered that they were very satisfied with your service.

 

Our clients

Through the detailed analysis results of m-pathy we have been able to see how our readers actually behave in important areas of the page. These insights have made ​​it possible to align our offering much better with the needs of our users. The combination of behavioral data and the subjective evaluation from the users within the analysis have been particularly helpful.
Frank L. Niebisch - Digital Business, Team Leader Projects & Site Operation bei Handelsblatt

Your contact person for the topic Onsite Surveys

Katja Fleck
UX Consultant
+49 351 501415-15
katja.fleck@m-pathy.com