Transparency and clear priorities for Quality-Management
With m-pathy UX Insight G4 you are able to reproduce bugs and usability problems at any time and know exactly how many users are affected.
Find bugs faster with the powerful segmentation features of m-pathy. Our video playback enables your IT to easily reproduce the situation leading to a specific technical problem. After that, you can immediately quantify the bugs for prioritization.
An example of a bug search in the basket of meine-hochzeitsdeko.de. All users who received the error message and didn’t reach the confirmation page are filtered (in total 319 users). After that, we take a closer look into the sessions to figure out why the users abandon. In this case, users leave after they receive an error message saying „Please activate your cookies“. With an exact number of 230 cases, this problem can be prioritized.